Make a referral about a child
In Merton this goes to the Children and Families Hub.
Phone: 020 8545 4226 or 020 8545 4227
Out of hours: 020 8770 5000
Local safeguarding contacts › Merton
Safeguarding contacts for schools in Merton
Where a designated safeguarding lead in Merton makes a referral, raises an allegation about a member of staff, and finds the local threshold document. Every link goes to the council’s or Merton Safeguarding Children Partnership (MSCP)’s own pages.
If a child is in immediate danger, call 999.
Allegations about staff: the LADO
For a concern that an adult working with children may have harmed a child or may pose a risk. When to contact the LADO
Phone: 0208 545 3187
Email: lado@merton.gov.uk
Threshold document
How Merton describes levels of need, from universal services to child protection. What a threshold document is
MSCP Indicators of Possible Need (uploaded July 2021 (2024 poster version also published))
More from Merton
Links last checked on 20 October 2026. Phone numbers and emails are shown only where they appear on the council’s or partnership’s own page, and are checked again every month. Spotted something out of date? Tell us.
Read more: How to make a safeguarding referral · What happens after a MASH referral · School jobs in Merton