Make a referral about a child
In Kensington and Chelsea this goes to the Social Services Line (online Social Care Portal referral).
Local safeguarding contacts › Kensington and Chelsea
Where a designated safeguarding lead in Kensington and Chelsea makes a referral, raises an allegation about a member of staff, and finds the local threshold document. Every link goes to the council’s or Local Safeguarding Children Partnership (Kensington and Chelsea and Westminster)’s own pages.
If a child is in immediate danger, call 999.
In Kensington and Chelsea this goes to the Social Services Line (online Social Care Portal referral).
For a concern that an adult working with children may have harmed a child or may pose a risk. When to contact the LADO
How Kensington and Chelsea describes levels of need, from universal services to child protection. What a threshold document is
Threshold Document: Continuum of Help and Support (pan-London, endorsed by the LSCP) (Last updated September 11, 2025, v13)
Links last checked on 20 October 2026. Phone numbers and emails are shown only where they appear on the council’s or partnership’s own page, and are checked again every month. Spotted something out of date? Tell us.
Read more: How to make a safeguarding referral · What happens after a MASH referral · School jobs in Kensington and Chelsea