Make a referral about a child
In Newcastle upon Tyne this goes to the Initial Response Service (IRS).
How to refer in Newcastle upon Tyne
Phone: 0191 277 2500
Out of hours: 0191 278 7878
Local safeguarding contacts › Newcastle upon Tyne
Safeguarding contacts for schools in Newcastle upon Tyne
Where a designated safeguarding lead in Newcastle upon Tyne makes a referral, raises an allegation about a member of staff, and finds the local threshold document. Every link goes to the council’s or Newcastle Safeguarding Children Partnership (NSCP)’s own pages.
If a child is in immediate danger, call 999.
Allegations about staff: the LADO
For a concern that an adult working with children may have harmed a child or may pose a risk. When to contact the LADO
Phone: 0191 2772500
Email: lado@newcastle.gov.uk
Threshold document
How Newcastle upon Tyne describes levels of need, from universal services to child protection. What a threshold document is
Multi Agency Continuum of Need Guidance Newcastle (published July 2026 (replaces thresholds guidance))
More from Newcastle upon Tyne
Links last checked on 20 October 2026. Phone numbers and emails are shown only where they appear on the council’s or partnership’s own page, and are checked again every month. Spotted something out of date? Tell us.
Read more: How to make a safeguarding referral · What happens after a MASH referral · School jobs in Newcastle upon Tyne