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Pastoral Support Officer

Upwell Academy, Wisbech, East of England

£24,760 to £26,858 pa actual

Pupil Protect

Log a worry, and see what happened next

Pupil Protect is the safeguarding record designed around DSLs. Pastoral staff log concerns, follow actions and see a child’s whole picture in one place.

About the job

We are seeking a compassionate, proactive and relationship-focused professional to join our dedicated team. This is a rewarding role at the heart of our school community. Working closely with children, families, academy staff and external agencies, you will help remove barriers to education, strengthen home-school partnerships and promote positive attendance, wellbeing and engagement. You will play a vital role in supporting vulnerable children and families, ensuring that pupils receive the right support at the right time. Through effective partnership working, you will help improve attendance, strengthen inclusion and enable every child to make the most of the opportunities available to them. This role will suit someone who is passionate about working with families, understands the challenges that can affect attendance and engagement, and is committed to making a lasting difference to the lives of children within the school and wider community. About You

  • Level 2 qualification in English and Maths.
  • Level 3 qualification in Education, or equivalent.
  • Level 4 Pastoral Support Practitioner, or willing to undertake.
  • Designated Safeguarding Lead (DSL) training, or willing to undertake.
  • Strong communication and interpersonal skills.
  • Experience within the field of education, social services/welfare or the voluntary sector.
  • Knowledge of the social and emotional factors that affect a child's capacity to learn.
  • A commitment to safeguarding and supporting the wellbeing of pupils.

About Upwell Academy

Type of school
Academy sponsor led
Phase
Primary
Ages
4 to 11
Pupils
180 (room for 210)
Free school meals
22.8% of pupils
Local authority
Norfolk
Address
School Road, Wisbech, PE14 9EW

Ofsted report card, inspected 6 May 2026

Safeguarding standards
Met
Inclusion
Expected standard
Curriculum and teaching
Expected standard
Achievement
Needs attention
Attendance and behaviour
Expected standard
Personal development and wellbeing
Expected standard
Early years
Strong standard
Leadership and governance
Expected standard

Read the full report on Ofsted’s website

Apply on Teaching Vacancies

More: Pastoral and welfare jobs · Jobs in East of England

Jobs from Teaching Vacancies, the Department for Education’s free job service for schools, updated every night (last on 20 October 2026). Contains public sector information licensed under the Open Government Licence v3.0. Pupil Protect doesn’t charge anyone to apply or to advertise.

School details from Get Information about Schools and Ofsted’s inspection data (as at 30 September 2026), under the Open Government Licence.

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